What is WooCommerce Abandoned Cart Recovery? WooCommerce
Abandoned Cart Recovery is a WooCommerce extension which helps you
to recovery unfinished order in your store.Â When a
customer adds a product to cart but does not complete check out.
After a scheduled time, the cart will be marked as
â€œabandonedâ€. The plugin will start to
send cart recovery email or facebook message to the customer,
remind him/her to complete the order.
When a user adds a product to the cart but does not check out.
After a selected time, the cart will be marked as
â€œabandonedâ€. WooCommerce Abandoned
Cart Recovery will capture the cart information include: add to
cart date, customer email address, added to cart items, cart total,
cart status and IP address. Then using this information to contact
the customer, offer discount and request him/her to complete check
Track member cart:track abandoned cart of
logged-in users on your site.
Abandoned Cart time for Members:set the time from
when a member has the last action with his cart till when the cart
is marked as abandoned.
Track guest cart:track abandoned cart of guests on
Abandoned Cart time for Guest:Â set the
time from when a guest user has the last action with cart till when
the cart is marked as abandoned.
Abandoned Table:abandoned carts will be saved in
the plugin back-end. And you can check the records any time. The
records provide information about time, username, email, item
quantity, cart total price, items list, status, reminder logs,
customer IP and country.
Cart status:abandoned cart has 2 status abandoned
Reminder logs:the reminder logs option allows you
to check the email and FB message send abandoned cart owner.
Exclude:exclude username of persons who you
donâ€™t want to track their cart.
A pop-up will appear when customers click add to cart for the
first time, request them to fill in an email address to complete
the add to cart action. After getting an email the pop-up will not
reappear and users can add products to cart normally. And the email
address will be automatically filled in checkout form when the
customer goes to the checkout page.
Appear on:Choose pages where you want the request
email pop-up to appear. Single product pages, shop page, cart
Required email:choose if you want to require an
email address to add products. If this option is turned off,
customers can close the request email pop-up to add products to the
Dismiss time:set a time for the pop-up to reappear
after a customer closes it.
Redirect after add to cart:when customers fill in
email and add the product to cart. You can choose to redirect them
to cart or check out page.
2 templates:the pop-up has 2 built-in templates
for you to change the front-end layout.
Change front-end text:you are able to change the
text message on the pop-up.
Change pop-up color:all pop-up text, background,
add to cart button color can be changed in the plugin backend.
When a cart is marked as abandoned, the plugin will send a
recovery email to the email address that the customer filled in the
request email popup. Asking them to finish check out the cart and
offer coupons if it is necessary.
Email templates:you can create many email
templates and schedule to send them at different times.
Send email rules:set up to send different recovery
emails at different time.
Reply-to address:set up a reply to email address.
If customers reply to the recovery email, the reply email will come
to this address. By default, it is the admin address.
Send recovery email to members:choose if you want
to send recovery cart email to logged-in users.
Send recovery emailÂ to guests:choose if
you want to send recovery cart email to guests.
Offer coupon:you are able to send coupons along
with recovery emails. With each email templates, you can choose to
send an existing coupon. Or let the plugin generate unique coupons
with given values. You can set up the generated coupon will all
WooCommerce coupon option.
The plugin will display a â€œSend to
Messageâ€ tickbox under the add to cart button on single
product pages. If customers tick on this box before adding the
product to cart. The cart will be recorded and the plugin will send
recovery message to the customer Facebook message. Recovery
messages include text and a link to the checkout page. If customers
click on the link, they will be redirected to the checkout page
with their abandoned cart. This option requires a Facebook fan page
and a Facebook app to work.
Accept Facebook message to add to cart:a
â€œSend to Messengerâ€ tickbox will
appear under the add to cart button in the product page. The plugin
will send recovery cart messages to the customer facebook if he/she
doesnâ€™t complete checkout.
Set up Facebook messages:you can set up many
messages with different texts.
Send message rules:Â schedule to send
different messages at different times.
Language:choose the language which you want to
display the â€œSend to Facebookâ€
tickbox on front-end.
The plugin provides 4 types of report for you to check the
abandoned carts. Select the suitable report type and a time range
to view the report of abandoned cart in that time.