wordpress

WooClientZone

Written by admin

WooClientZone is a WordPress plugin, fully integrated with
WooCommerce, to provide communication areas (Client Zones) where
the client and the merchant can exchange files and messages, both
before and after an order is placed.

WooClientZone is very flexible and may for example be configured
to just allow communications either before or after an order is
placed. It can also be configured to only allow exchange of
rich-text messages (no files) or viceversa, with separate settings
for Client Zones carrying communications before and after
orders.

WooClientZone ships with full documentation. The following is a
description of the plugin.

Who is it
for

WooClientZone is built for businesses providing consultancy
work and/or services, and more generally for those activities where
strong interaction with the client (before or after an order is
placed, or both) is part of the business model. Businesses from
providers of legal or medical advice, to those creating custom
graphics (from t-shirts to company logos) can greatly benefit from
our WordPress plugin.

Client Zones

Client
Zones are designed as chat-like communication areas, and
mimic the look and feel of applications such as
Whatsapp, which nowadays are a generally familiar environment.
Client Zones are
fully responsive, and look right on any
device, from desktop to tablets and smartphones. They
are also
reactive, so clients can see a new message, or a
posted file, pop up as they interact with the merchant (and vice
versa).

Messages are written on the WordPress TinyMCE editor, thus
allowing text to be easily formatted (to include links, for
example). Files are uploaded by simple drag & drop (falling
back to standard html upload when drag & drop is not
available), and multiple file uploads are supported by default.

Client Zones may be associated to the customer before
an order is placed, and/or they may be linked to
individual orders.

The customer is then able to navigate though the Client Zones
linked to their various orders (if order-linked Client Zones are
enabled from the back end).

You may even specify that only orders containing specific
products trigger the creation of a Client Zone. In fact, the plugin
can be configured to automatically ensure that any conversation
(files and messages) occurred before an order is placed
will follow that order, once that is
placed by the client.

Notifications

The
client may receive notifications of new communications via email,
which are sent by the merchant from within the relevant Client Zone
in the admin site. Emails are configured in the back
end, but can be changed right before sending them
from each Client Zone, and are sent in html format.

Within the
My Accountarea of WooCommerce, clients can access all
their Client Zones, and immediately see if new unseen
communications are present.

Similarly, merchants are notified of any new unseen
communication (messages and/or files unseen by either party)
directly from the admin Dashboard, where WooClientZone defines its
own widget. This is specifically designed for this
purpose, and offers a direct link to any Client Zone containing
unseen communications.

Flat files
under the hood

Client Zones are built entirely in a
flat-file architecture. This means that the WordPress database
never gets bloated with data. Also, administrators can
very easily manage Client Zone areas. For example, by 
zippinga Client Zone folder, the communications
are immediately archived, or files can be deleted manually from the
server if needed. Because WooClientZone 
does not use shortcodesto achieve its
functionality, uninstalling it will keep the WordPress installation
clean of any unused text codes. Client Zones folders are not
deleted when uninstalling the plugin, but due to their flat-file
nature their existence won’t affect database
performance, and they can be archived/removed by the system
administrator when and if needed.

Extensible

WooClientZone
is built with extensibility in mind. The
plugin’s codebase is commented to
WordPress .

Filter and action hooks are available to add functionality
through plugins and themes, so any modification or
extension is easily achieved.

Secure

WooClientZone is
programmed using the  and the
recommended . It uses nonces throughout the
code to secure internal links from unauthorised access.

From the plugin’s configuration page it is
possible to limit file uploads to specific extensions or mime
types, as well as to a maximum size. File type and size limits can
be set differently for the public (client-facing) and the admin
(merchant-facing) sides, and all limits are enforced both
client-side (javascript on the browser) as well as server
side. The merchant may disable submission of messages
and/or file uploads at a global level, or individually on each
Client Zone.

Each File is stored with a prefix containing a timestamp as well
as a random code, to make it as difficult as possible to guess a
link to it from outside the application.

WooClientZone performs its logging within the WooCommerce
logging system, and the administrator can set a minimum level of
severity for the messages to be automatically logged. This avoids
bloating the log file if the administrator is only interested in
warning- to emergency-level messages, for example. WooClientZone
uses the new logging class in forthcoming WooCommerce 3.x, but
falls back to using the previous one if working alongside an
earlier version.

Fully
integrated with WooCommerce

WooClientZone can be extensively
customised from within its configuration page, which is integrated
in the WooCommerce settings tabs. Client Zones can be configured to
present
message bubblesof different colours, in different
positions, and even the upload progress bar colour can be specified
without the need to modify any CSS file.

Client Zones are accessible from a number of WooCommerce
standards pages, such as the order list and order edit pages in the
front end, as well as from a number of pages in the back end.

Notice that
WooClientZone requires customers to be logged in, so
WooCommerce should ideally be configured to
enable registration on the “My
Account†page
 (unless you are only
enabling Client Zones for after-purchase communications). The
plugin will alert the administrator upon activation if this is
required in any particular case. In general, however, 
Client Zones are only displayed to registered
customers
.

The following screenshots include comments
to illustrate the functionality of the WooClientZone
plugin, highlighting its integration with WooCommerce.

Download
Price: 0.00 USD
Preview: Theme Preview
Download: wooclientzone.zip

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admin

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